Facing challenges with your Oura Ring not connecting can be incredibly frustrating. This device, designed to monitor and track your sleep, activity, and overall well-being, occasionally won’t connect or sync with the Oura app on your Apple or Android phone or tablet.
There are various reasons for these connection problems, from Bluetooth connectivity issues to software glitches and compatibility conflicts. This article outlines common solutions to troubleshoot and establish a stable connection, allowing you to access and analyze your health data for a better understanding of your lifestyle and sleep patterns.
When updating the firmware version, some users find that they can’t connect the app, which fails to collect or show recent data. This can also hinder the ability to upload and back up to the Oura Cloud account. But don’t worry, the following steps will guide you on how to connect and sync seamlessly.
Oura Ring Not Connecting
The Oura Ring, especially the newer Gen 3, has been reported to have connectivity issues with certain devices, particularly iPhones. Some common reasons include Bluetooth conflicts, especially if you’ve paired both Gen 2 and Gen 3 rings to the same phone. Dual connections, where the ring connects to multiple devices, can also be a culprit. Firmware issues, either with the smartphone or the ring itself, can lead to disconnections or failure to connect. 
In some unfortunate cases, the Oura Ring might be defective, making it impossible to connect no matter the device used. It’s also worth noting that if you’ve recently upgraded your smartphone and tried to sync data, including the Oura app, from the old device, the ring might not connect. Charging the ring adequately and ensuring you’ve waited long enough during the initial setup can also play a role in successful connections.
Why is my Oura Ring not connecting?
Bluetooth Conflict:
Encountering issues with your Oura Ring’s connectivity could be due to Bluetooth conflicts, especially with multiple Oura devices. Ensure only one ring is connected to avoid interference, and check for any nearby devices that might disrupt the Bluetooth signal.
Bluetooth must be active and within range of your Oura Ring. Issues often arise from weak signals or proximity to other Bluetooth devices. Ensure your Oura Ring Gen 2 or Gen 3 isn’t competing for a connection with other devices through the same app.
Dual Connection:
A dual connection issue may arise if your ring is linked to another device. The charger’s solid white LED indicates a connection elsewhere. Disconnect from all other devices before attempting a new connection.
If your Oura Ring is already paired with another device, it may prevent a successful connection with your smartphone. Check for a solid white light on the charger, indicating an active connection, and ensure the ring is not linked with other devices.
Outdated Firmware or App:
An Oura Ring refusing to connect might be grappling with outdated firmware or app versions. Regular updates are crucial for maintaining compatibility and ensuring a smooth connection between your ring and smartphone.
Ensure your Oura app and ring’s firmware are up to date. Outdated versions can cause connectivity issues or functional disruptions, preventing the ring from establishing a successful link with your device.
Defective Ring:
A defective Oura Ring might consistently fail to connect. To isolate this issue, try connecting the ring with another device. If problems persist, the ring itself could be faulty.
If your Oura Ring won’t connect, testing it with different devices helps determine if the issue lies with the ring itself. Persistent connectivity issues across multiple devices may indicate a defective ring.
New Device:
Transitioning to a new smartphone can create sync issues with your Oura Ring. Known yet unresolved by Oura, this hiccup requires specific workarounds for data transfer between devices.
Upgrading smartphones sometimes disrupts Oura Ring connectivity, especially when transferring data from the old device. While Oura acknowledges this issue, complete solutions remain elusive, necessitating certain workarounds.
The ring isn’t Charged Enough:
A low battery can thwart attempts to connect your Oura Ring. Charging it beyond 50% before initial use is advisable to establish a stable connection.
Insufficient charge in your Oura Ring impedes connectivity. Ensure the ring is adequately charged — a battery level falling below critical can cause connection failures.
You haven’t waited enough:
Initial setup of your Oura Ring requires patience, as connectivity can take up to 10 minutes. Screen locks or interruptions may further delay this process.
Setting up your Oura Ring? Remember, it might take 10 minutes to connect initially. Avoid screen lock interference during this period to ensure a smooth setup process.
Compatibility Issues:
Compatibility mismatches between your device and the Oura Ring can cause connection failures. Confirm your device’s compatibility using the Oura website or user manual.
Ensure your smartphone is compatible with the Oura Ring to avoid connection issues. Incompatibility is a common hurdle that can prevent successful pairing between your device and the ring.
Software Glitches:
Occasional software glitches can disrupt Oura Ring functionality. Restarting your device and the ring can resolve these transient connectivity issues.
Software glitches in the Oura Ring or your smartphone can hinder connection. A simple restart of both devices often resolves these temporary issues, restoring functionality.
Resetting the Oura Ring:
If connectivity issues persist, resetting your Oura Ring to factory settings might be necessary, though it erases all data. Consult the user manual or Oura support for guidance.
Resorting to a factory reset for your Oura Ring is a final step if all other troubleshooting fails. This process erases your data, so it’s essential to follow the Oura support guidelines carefully.
How to Fix Oura Ring Not Connecting?
Wait it Out:
When setting up your Oura ring for the first time, it’s essential to be patient. The ring might take a while to connect to the app. Ensure that the ‘Auto Lock’ feature on your screen is turned off and keep the ‘connecting’ screen of the Oura app open. The ring should eventually appear as a connected device in your Bluetooth list.
During the initial setup, the Oura ring might require some time to establish a connection with the app. It’s crucial to remain patient during this period. Ensure that your phone’s screen doesn’t lock automatically and keep the Oura app’s connecting screen active. In due time, the ring should show up in your device’s Bluetooth list as a connected device.
Force Restart Oura App:
If you’re an iPhone user and encounter issues with the Oura app not recognizing the ring, force restarting the app might help. Double-click the Home button and swipe up on the app preview to close it. Then, relaunch the app. This method can resolve various glitches and conflicts that hinder the connection.
On iPhones, the Oura app might sometimes fail to detect the ring. In such cases, force restarting the app can be beneficial. To do this, double-click the Home button and swipe the app preview upwards to close it. Once done, open the app again. This action often resolves many connection-related glitches and conflicts.
Remove Other Rings:
If you have multiple rings paired with the Oura app, like the Gen 2 or Original Oura, they might conflict with the latest Oura ring. To avoid this, unpair them from your Bluetooth connection settings and forget them. This ensures a smooth connection with your latest Oura ring.
Having multiple rings, such as the Gen 2 or Original Oura, paired to the Oura app can lead to connection conflicts. To prevent this, it’s advisable to unpair these rings from your Bluetooth settings and ensure they’re forgotten. This action paves the way for a seamless connection with your newest Oura ring.
Turn off the Phone’s Wi-Fi:
Wi-Fi on your phone can sometimes interfere with the Bluetooth connection. To ensure a stable connection between your Oura ring and phone, try turning off the Wi-Fi. Additionally, disconnect any other Bluetooth devices paired with your phone to avoid potential conflicts.
Your phone’s Wi-Fi might occasionally disrupt the Bluetooth connection with the Oura ring. For a more stable connection, consider turning off the Wi-Fi. Also, it’s a good practice to disconnect any other Bluetooth devices from your phone to eliminate any potential interference.
Update Oura Ring Firmware:
Updating the firmware can be a bit tricky. Consider installing the app on a separate Android Phone, then connect your Oura ring to it. Once connected, update the firmware using the app. After the update, unlink the ring and reconnect it to your regular smartphone. This ensures compatibility and smooth functioning.
Firmware updates can sometimes be challenging. A workaround is to use a separate Android Phone. Install the Oura app on this phone and connect your ring. Proceed to update the firmware through this setup. After updating, unlink the ring and pair it with your primary smartphone, nsuring it functions seamlessly.
Reinstall Oura App:
If you’re still facing connectivity issues, uninstalling and then reinstalling the Oura app might help. After uninstalling, restart your phone to remove any lingering traces of the app. If you’ve transferred app data from an old phone, this step is crucial. Once reinstalled, try connecting again.
Persistent connectivity problems might necessitate a fresh installation of the Oura app. Begin by uninstalling the app, followed by a phone restart to clear any residual app data, especially if you’ve migrated data from an older device. After reinstalling the app, attempt to establish a connection again.
Enable Location Permissions:
For Android users, Oura recommends enabling location permissions for the app. This can prevent unexpected connectivity issues. Navigate to Settings > Apps & notifications > Oura > Permissions and activate the location permission for optimal app performance.
Oura suggests that Android users grant location permissions to the app to avoid unforeseen connectivity challenges. To do this, go to Settings, then Apps & notifications, select Oura, head to Permissions, and finally enable the location permission. This ensures the app functions at its best.
Factory Reset Oura Ring:
If all else fails, consider performing a factory reset on the Oura ring using a secondary phone. After resetting, reconnect the ring to your primary phone. This often resolves persistent connection issues, ensuring your ring functions as intended.
In situations where other solutions don’t yield results, a factory reset of the Oura ring might be the answer. Use a secondary phone for the reset. Once done, pair the ring with your main phone. This step often rectifies stubborn connectivity problems, allowing the ring to operate flawlessly.
Frequently Asked Questions (FAQ):
Why is my Oura Ring not connecting to my device?
The primary culprit behind connection problems is often Bluetooth. Interference from nearby devices or a weak signal can disrupt the connection between your Oura Ring and your device. Additionally, temporary software glitches in either the ring or your device can lead to connectivity issues.
Running outdated versions of the Oura app or the ring’s firmware can lead to compatibility conflicts. It’s essential to ensure both are up-to-date to maintain a stable connection. Low battery levels in the Oura Ring can also hinder its ability to connect, so ensure it’s adequately charged.
How can I fix the connection issue with my Oura Ring?
Begin by checking your Bluetooth settings. Ensure it’s activated and that your device is within the Oura Ring’s range. Sometimes, simply toggling Bluetooth off and then on can reestablish a more stable connection. If issues persist, consider updating the firmware of your Oura Ring and the app on your device.
Restart both your Oura Ring and your device to clear any temporary glitches. In your device’s Bluetooth settings, try forgetting the Oura Ring and then reconnecting. This can refresh the connection and potentially resolve any lingering issues. If all else fails, contacting Oura support for assistance is a recommended step.
Is my device compatible with the Oura Ring?
The Oura Ring’s compatibility can vary based on the model and operating system of your device. It’s crucial to verify that your device is compatible with the Oura Ring to ensure a seamless connection.
The Oura website and the user manual provide a comprehensive list of compatible devices and their requirements. Before attempting to connect, consult these resources to ensure your device meets the necessary criteria.
What should I do if I’ve tried all troubleshooting steps and my Oura Ring still won’t connect?
If you’ve diligently followed all troubleshooting steps without success, it might be time to seek expert guidance. Persistent issues can sometimes indicate deeper underlying problems that require specialized attention.
Reaching out to Oura support is highly recommended in such situations. Their team can provide tailored guidance to assist in resolving the connection issue with your Oura Ring, ensuring you can continue to benefit from its features.
Do I need to keep my Oura Ring and device updated?
Keeping your Oura Ring and its associated app updated is crucial for optimal performance. Regular updates not only enhance compatibility but also address potential bugs that can lead to connectivity issues.
Outdated firmware or app versions can be the root cause of many connectivity problems. Regularly updating both can preemptively address these issues, ensuring a smooth and uninterrupted experience with your Oura Ring.