How To Reset Fitbit Versa 2?

The FITBIT Versa 2 is a remarkable smartwatch, but like all devices, it may occasionally run into trouble. Whether you’re looking to bypass the screen lock, restore defaults, or perform a master reset, understanding the process is crucial. Sometimes, the watch might not respond, or you might experience software glitches and misconfigurations. In such instances, a hard restart or even a factory reset might be necessary. This article provides step-by-step instructions to ensure your Fitbit Versa 2 is running smoothly once again. If you’re experiencing issues with your device, these guidelines will help you troubleshoot and restore your watch to its vendor settings.

The Fitbit Versa 2, with its faster cores, is a new and improved version of the Fitbit Versa watch. However, there might be times when you need to manually restart, force restart, or even wipe all data from the device. Whether you’re looking to restore your smartwatch to its default settings or troubleshoot specific problems, this guide will walk you through the process. So, if your screen isn’t responding or you’re facing other issues, read on for a comprehensive guide on resetting your Fitbit Versa 2.

How to Reset Fitbit Versa 2?

How To Reset Fitbit Versa 2

Keep in Mind before Resetting Fitbit Versa 2:

Before you proceed with resetting your Fitbit Versa 2, it is essential to be aware of the pivotal aspects that surround this process. Here, we delve into the critical points you should keep in mind to ensure a smooth reset process while safeguarding your data.

Data Loss:

Resetting your Fitbit Versa 2 is a decisive action that will erase all the user data stored in the device, including your activity records and personalized settings. This encompasses data related to your sleep patterns and other stored activities.

It is vital to note that this action is irreversible, and once the reset is complete, recovering the erased data will be impossible. Therefore, before initiating the reset, ensure you are prepared to lose the stored data or have backed it up elsewhere.


To preserve your Fitbit data, it is recommended to sync your Versa 2 with the Fitbit app on your smartphone or computer before initiating the reset. This action ensures that your recent data is backed up and can be restored to your device after the reset is complete.

Syncing not only safeguards your data but also allows for a seamless transition, helping you to retain your personalized settings and preferences.


Opting to reset your Fitbit Versa 2 should be seen as a last resort, undertaken only when facing persistent issues or software glitches that cannot be resolved through other means.

Before deciding on a reset, it is advisable to explore other troubleshooting steps such as restarting the device or updating the firmware. This approach helps in averting unnecessary data loss and retains your personalized settings.

Battery Level:

Before performing a reset, it is recommended to ensure that your Fitbit Versa 2 has a sufficient battery charge. A low battery level can interrupt the reset process, leading to unexpected issues and complications. Therefore, to avoid any disruptions during the reset process, ensure your device is adequately charged.

Preparing for the Reset:

Before you initiate the reset process, ensure that your Fitbit Versa 2 is sufficiently charged to prevent any interruptions. It is also prudent to sync your device with the Fitbit app on your smartphone or computer to preserve your data, as the reset will erase all user data and return the device to its factory settings.

Step-by-step Reset Instructions:

To reset your Fitbit Versa 2, follow these detailed instructions:

  1. Access the Quick Settings Menu: From the home screen of your Fitbit Versa 2, swipe down to open the quick settings menu.
  2. Enter Device Settings: Tap the gear icon located in the upper right corner to open the device settings.
  3. Navigate to “About”: Scroll down and select the “About” option.
  4. Initiate Factory Reset: Tap on “Factory Reset” or “Clear User Data”. The exact wording might vary based on the firmware version of your device.
  5. Confirmation: A warning message will appear, informing you about the data loss that will occur post-reset. If you wish to proceed, confirm by tapping “Yes” or “Confirm”. If you change your mind, select “Cancel” or “No”.
  6. Reset Process: Your Fitbit Versa 2 will commence the reset process, which might take a few minutes.
  7. Setup: Once the reset concludes, the setup screen will appear. Follow the on-screen instructions to set up your device anew, including syncing it with your smartphone and logging into your Fitbit account.

How To Factory Reset Fitbit Versa 2:

Getting Started:

Before you begin, turn on your Versa smartwatch by holding the side button for a couple of seconds if it is powered off. Be aware that initiating a factory reset will erase all apps and personal data from your device.

Detailed Reset Procedure:

  1. Access Settings: Swipe left on your Versa screen until the Settings icon appears, then tap it to open.
  2. Find “About”: Once in the settings, scroll down to find and tap on “About”.
  3. Locate Factory Reset: Scroll further down to find the “Factory Reset” option.
  4. Confirmation: Tap “Reset” to confirm the initiation of the resetting process.
  5. Completion: Wait until the Fitbit logo appears, signaling the completion of the hard reset. Your Versa device will now be restored to its original settings, and all your data and settings will be removed.

Post Reset Setup:

After the reset, your Versa device will be like new, and you will need to set it up again. Sync it with your iPhone or Android device to start using it afresh.

Remember, the hard reset operation is a master reset, restoring your Fitbit Versa 2 to its original factory settings and enhancing its performance.

By following this guide meticulously, you ensure the successful reset of your Fitbit Versa 2, paving the way for a glitch-free user experience.

Tips for a Successful Reset Fitbit Versa 2:

Follow the instructions:

When it comes to resetting your Fitbit Versa 2, it’s essential to carefully read the provided instructions. Different Fitbit models might have slight variations in their reset processes. Ensure you’re adhering to the correct steps specifically designed for the Fitbit Versa 2.

Charge the device:

Before diving into the reset process, it’s crucial to ensure your Fitbit Versa 2 has ample battery power. Initiating a reset with a low battery might lead to interruptions or other unforeseen issues.

It’s recommended to either charge your device to a minimum of 50% or keep it connected to a power source throughout the reset.

Stable internet connection:

A reliable and stable internet connection, be it Wi-Fi or cellular, is pivotal for a successful reset, especially if you’re using the Fitbit app. Before initiating, make sure your connection is strong and won’t drop midway.

Backup your data:

Resetting your Fitbit Versa 2 will wipe out all your data. To retain your valuable information, sync your device with the Fitbit app or Fitbit Connect on your computer. This ensures your data is saved and can be restored post-reset.

Remove personal information:

Before hitting that reset button, it’s wise to remove any personal data or accounts linked to your Fitbit Versa 2. This includes unlinking the device from your Fitbit account and erasing any stored settings or data.

Be patient:

The reset process isn’t instantaneous. Your device might restart and display various screens. It’s normal. Avoid interrupting the process. Let the device finish the reset, and then you can proceed with the setup.

Frequently Asked Questions (FAQ):

Will resetting my Fitbit Versa 2 delete all my data?

When you opt for a factory reset on your Fitbit Versa 2, all the data stored on the device will be erased. Before proceeding with the reset, it’s crucial to sync your device with the Fitbit app.

This ensures that your data is safely stored on the dashboard. Remember, once you reset, the action is irreversible, and any unsynced data will be lost.

Can I reset my Fitbit Versa 2 using the buttons?

Absolutely! To reset your Fitbit Versa 2 using its buttons, press and hold the left and bottom right buttons simultaneously. Keep them pressed for about 10 seconds.

You’ll know the process is underway when the Fitbit logo graces your screen. This method is especially useful when the touch interface isn’t responsive.

Do I need to remove my Fitbit Versa 2 from my account before resetting it?

While it’s not strictly necessary to remove your Fitbit Versa 2 from your account before resetting, it’s recommended for a clean setup, especially if you’re planning to give the device to a new user. This ensures that the new user starts with a fresh slate without any lingering data or settings.

Will reset my Fitbit Versa 2 fix software issues?

Resetting your Fitbit Versa 2 can indeed resolve many software-related issues. If you’re experiencing problems with your Versa 2, a reset can restore the device to its default settings, potentially eliminating any software glitches. However, it’s always a good idea to consider other troubleshooting steps before opting for a reset.

Can I reset my Fitbit Versa 2 without a computer or phone?

Yes, you can! The Fitbit Versa 2 allows for a factory reset directly from the device itself. By following the on-screen instructions, you can easily reset your device without the need for a computer or phone. This is particularly handy when you don’t have immediate access to the Fitbit app.

How long does it take to reset a Fitbit Versa 2?

The reset process for the Fitbit Versa 2 typically takes just a few minutes. However, the exact duration can vary based on the battery level and the amount of data stored on the device. It’s recommended to have a fully charged battery before initiating the reset to ensure a smooth process without interruptions.

How To Restart Fitbit Versa 2 with SettingsŲŸ

Step 1: Ready Your Versa Watch:

Ensure your Versa watch is active. If in sleep mode, click the side button; if off, hold the power button to turn it on. Remove it if you’re wearing it and lay it flat on a surface. Ensure it’s charged to prevent disruptions during the restart process.

Step 2: Open the Settings App:

Locate and open the Settings app, represented by a grey cog icon. You might need to swipe through your Versa apps to find it. Once located, tap it to open and prepare to navigate to the next step.

Step 3: Find the “About” Option:

Scroll down to find the “About” option, usually situated at the bottom of the screen. Select it to explore further options that will aid in restarting your device.

Step 4: Select “Shutdown”:

In the “About” section, find and select the “Shutdown” option. This step is pivotal as it initiates the shutdown process, preparing your device for a restart.

Step 5: Restart the Device:

After confirming the shutdown by selecting “Yes,” wait for at least 10 seconds. Then, hold the power button to turn your Fitbit Versa back on, successfully restarting it with refreshed settings.

How To Hard Restart Fitbit Versa 2 with Buttons?

Step 1: Begin the Hard Restart:

To initiate a hard restart, press and hold the side button for 10-15 seconds. If the screen is frozen, it will turn off. This method retains all your data while restarting the smartwatch.

Step 2: Await the Fitbit Logo:

Keep holding the side button until the Fitbit logo, characterized by a dotted pattern, appears, indicating the device is restarting. It’s crucial to wait for this logo to ensure the process is correctly initiated.

Step 3: Finalize the Restart:

Upon the appearance of the Fitbit logo, release the side button. The device will power on automatically in a few moments, signaling the completion of the hard restart, ready to function optimally with a fresh start.

Wrapping Up:

Resetting your Fitbit Versa 2 can be an invaluable troubleshooting step, especially when you encounter persistent issues with the device. By adhering to the proper steps, ensuring your device’s battery is adequately charged, and maintaining a stable internet connection, you can successfully reset your Fitbit Versa 2. This article, “How To Reset Fitbit Versa 2,” aims to provide you with all the necessary information to make the process seamless. If you have further queries or need additional information, feel free to drop a comment below or visit the Help and Support Page.

In conclusion, understanding how to reset your Fitbit Versa 2 is essential, especially when troubleshooting. This article has provided a comprehensive guide on the process, ensuring your device operates smoothly. If you ever encounter issues with your Fitbit Versa 2 or plan to hand it over to someone else, following these steps will ensure a successful reset. Should you have any more questions or require further assistance, the comment box is open for queries, or you can visit the official Help and Support Page.

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